Returns & Exchanges

All returns require prior Return Authorization.

If you aren’t satisfied with your purchase, we will gladly refund your purchase, if you request your Return Authorization within 30 days of receipt.

For all returns: Items must be in their original, unworn condition. Clearance, Sale, Pre-Owned, and Estate items are final sale. Customized, personalized, and special order items are not returnable unless damaged or defective. Once your Return Authorization is issued, please ship it back to us promptly.

Return Policy

Refunds will be credited to the original method of paymen.

If you are returning a defective item or if we made an error, we will refund the full cost of the item plus the original shipping charges. All refunds and exchanges are subject to review by our Quality Assurance Team.

For returns please follow the simple procedure outlined below.

Please e-mail Sale@visni88.com and a Customer Service representative will help you start the process.

Return Procedure

Contact us for a Return Authorization number at e-mail Sale@visni88.com.

Fill out the return form on the back of the original packing slip or download one here: DOWNLOAD RETURN FORM

Pack the item in the original gift box and packaging and secure with packing tape. Remember to include the return form in the box and tell us why you are returning it.

Ship the package to the address below by your choice of carrier. Write the Return Authorization number on the return label. Return shipping charges are not refundable except for items received defective. We cannot accept COD deliveries.

For your protection, insure items for their value and include a copy of this entire sheet with your shipment.

Once we receive your returned item, it will be inspected by our Quality Assurance team.

Keep a photocopy of the form and all receipts until you receive your credit.

Please allow 2 weeks from the date we receive the item for the credit to be issued.